Enjoy free shipping on all orders above 1500 NOK within Norway when shipped through Bring. For international orders, we offer free shipping via DHL Express on orders exceeding 300 EUR.
Do you regret your purchase? We have a 60-day return policy
If you're not satisfied, you can simply return the item
We have staffed customer service 12 hours every day, 365 days a year
In collaboration with Bring and DHL Express, we deliver within 1-3 days
Hair Extensions are a hygienic product, which means that once the packaging is broken, the hair is no longer eligible for return. However, you can see the color well through the packaging, and you can exchange the hair within 90 days as long as the seal is unbroken or the packaging is unopened.
If you're very uncertain about your color choice, we recommend ordering color samples, a color ring, or a color box, or contacting us for a free hair consultation. You can also check out our complete Color Guide.
We refund the cost of the color samples with a hair purchase.
Yes, we offer a product called 'Single Color Sample' that allows you to purchase them individually.